Frequently Asked Questions

  • We conduct thorough and impartial investigations into various workplace issues, including misconduct, bullying, harassment, discrimination, and other allegations and complaints. Our investigations adhere to the principles of good faith and natural justice, the agreed Terms of Reference and reporting requirements.

    We can also provide post investigation services, informing organisations of valuable insights about areas of opportunity upon request. This could include summarising observations of organisational gaps and offering solutions to resolve these such as staff coaching, culture, policy and process reviews, or assistance with improving performance management systems.

  • We prioritise confidentiality throughout the investigation process. All information gathered is handled with the utmost discretion and in a safe and responsible manner. Before commencing interviews, we provide relevant information about the investigation process to the concerned parties, ensuring clarity of responsibilities.

    We are licensed in accordance with the Private Security Personnel and Private Investigators Act 2010 to conduct workplace investigations. Our investigations follow the “guiding principles” of the Association of Workplace Investigators (AWI). These principles are recognised worldwide and have been developed to assist investigators enhance the quality of workplace investigations. You can have confidence that our investigation processes are sound and that we deal with the people involved with sensitivity, responsibly and with appropriate safeguards throughout.

  • Our culture reviews involve assessing your organisation's or team's culture, identifying strengths and areas for improvement, and providing actionable recommendations to align with your values, mission, and goals. This process aims to support healthy and productive work environments that enhances employee engagement and proactively address areas of concern.

  • Employee relations coaching can help in a variety of ways, from addressing performance issues, building leadership and management capabilities, developing resilience and adaptability skills and improving communication practices. This leads to a more harmonious and productive work environment. Whether you're looking to improve team dynamics, develop stronger leaders, or boost efficiency, we can tailor coaching solutions to meet your needs.

  • We assist in the development, review, and implementation of HR policies to ensure they are compliant and in keeping with best practice. This helps you maintain a fair and transparent workplace, reduce risks and ensure you have up-to-date effective policies that align with your business values and goals.

  • By refining your organisational processes, we help improve efficiency, effectiveness, and workplace satisfaction. This leads to better overall performance and employee engagement. We provide practical solutions designed to streamline operations, save money, and support an optimal work environment.

  • We help develop and implement performance management systems tailored to your organisation's needs. Effective performance management systems enhance employee performance and accountability through clear expectations and regular feedback. Whether you want a review of your existing system, get recommendations on improving your current approach, or build a system from the ground up, we can help.

  • Exit interviews provide valuable feedback from departing employees, offering insights into areas for improvement. This is an opportunity that can be missed for several reasons, from simply being a busy workplace, competing priorities, or a lack or desire or confidence to have what can be sometimes challenging conversations. We conduct these interviews independently to ensure honest and constructive feedback, helping you improve workplace practices and retention strategies.

  • You can get started by completing the form on this website, sending us an email or giving us a call, see our Contact page. We'll discuss your needs and tailor our services to meet your specific requirements. We look forward to hearing from you soon.

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